Terms of Use & Service

Last updated: 16/12/2025
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1. Provider

Transfers are provided by KOTSIS ANTONIOS (Sole Proprietor), Ierapetra, Lasithi, Greece. Contact: info@akservices.gr, +30 697 370 8979.

2. Booking request & confirmation

Any submission via the website form or message is a request. A booking becomes confirmed only after our email confirmation.

3. Prices & payments

Prices are provided during confirmation. At this time, the website does not accept online payments; payment method is agreed during confirmation.

4. Waiting time

  • Airport: up to 60 minutes free waiting after arrival/landing.
  • Hotel/address: up to 15 minutes free waiting from the scheduled pickup time.

Additional waiting may be charged and/or affect availability, after notice.

5. Cancellations

  • Free cancellation: up to 24 hours before pickup.
  • Within 24 hours: charge of 50% of the trip cost.

6. No-show

In case of no-show, 100% of the trip amount is charged.

7. Customer obligations

The customer must provide accurate details (pickup time/location, contact details, flight number where relevant) and inform us promptly of changes or delays.

8. Luggage & child seats

Please declare luggage and special items to ensure an appropriate vehicle. Child seats are provided free of charge, upon request during booking, subject to availability.

9. Limitation of liability

We are not liable for delays or inability to perform due to force majeure (weather, strikes, road closures, accidents, police measures) or due to incorrect details provided by the customer. Where permitted, liability is limited to the amount of the specific service.

10. Governing law

Greek law applies. Any disputes fall under the competent courts in Greece.